When will your products launch?
We launched on Tuesday, May 24th, 2016.
Are your products USDA Organic Certified?
Yes, all our Loose Face Powders and Whipped Body Butters are USDA Organic Certified. We take great pride in certified our products USDA Organic.
Product and Order Status?
Every product at Olga's Organics is handcrafted in small batches to ensure the highest freshness. This is what makes our company so special and allows us the opportunity to deliver you incredible products of the best and purest quality. Due to our small batch production, when you place your order on our website please allow for 5-8 business days excluding weekends for your order to be made.
On most occasions we may already have the products available in stock, therefore, the above mentioned production wait time will not apply.
Olga's Organics products are handcrafted to order. However, if for any reason you are unsatisfied with your product(s) please let us know by email at: email@example.com. You may return your product back to us within 15 days from purchase, after first letting us know by email what is wrong with the product. We always strive to provide you with the best experience possible, and would love to hear your feedback and improve our products upon your suggestions.
What is your shipping policy?
We provide USPS shipping. Our products can be shipped via USPS First Class Mail with delivery time of around 2-4 days, we also provide Priority USPS shipping which takes around 2-3 days. USPS First Class Mail shipping is a FLAT RATE of $5.95 on USA orders under $50.
Orders over $50 receive FREE USPS First Class Mail shipping.
Olga's Organics is not responsible for shipping delays, damage, or loss. It is best if you upgrade your shipping method to protect your package in case of an unfortunate circumstance.
If a package is returned to us due to the address being entered incorrectly at checkout, we will contact you for another address and additional shipping fees.
International shipping is available. Please let us know if you country does not appear on the list.
International orders do not include import duties, taxes, VAT, etc. This is the responsibility of the customer and will be charged based on each country's policies. We apologize for any inconvenience.
Are you interested in becoming a Olga’s Organics Retailer? Please provide us with your business name and contact information, and tell us a little bit about yourself. You may reach us at firstname.lastname@example.org. We look forward to connecting with you regarding this opportunity. Thank you for your interest!